Clear about
your information.

Website inquiries

The contact form asks for your name, email address, optional home or business name, service interest, and message. When direct delivery is configured, the message is sent through the business’s configured email relay to its contact inbox. If direct delivery is unavailable, the site may offer an email draft in your email app instead.

Remote support requests

A remote support request includes your name, email, optional phone, device or system, preferred time, and issue summary. We email those details to Goshen Technology so the request can be reviewed. The request form then opens Stripe Checkout to save a payment method. Card details are entered on Stripe and are not sent to this website. Stripe receives your email and a request reference and consent record.

Saving a card does not take a service payment. Goshen Technology will confirm the work and price and obtain your approval before a session. A later charge is limited to the completed work and price you approved.

Where information is kept

This website does not keep a separate request database or set an automatic deletion period. Messages remain in the configured business email inbox and its backups until mailbox retention or deletion settings remove them. Stripe handles saved payment methods under its own terms and privacy practices.

Browser storage

The progressive web app stores its offline page and static files on your device. It does not cache contact messages, remote support requests, or completion pages. The site does not currently load analytics or advertising trackers.

Keep sensitive details out

Do not include passwords, card numbers, account recovery codes, or other secrets in either form. Use the secure Stripe page for card setup.